Refund policy

Shop With Cart 

Store: Shop With Cart
Contact: info@shopwithcart.com
Phone: +91 70786 27316
Store Owner: Rakib Khan
Business Model: Dropshipping / Online Retail
Effective Date: October 1, 2026

1. Return Policy

At Shop With Cart, we want you to be satisfied with your purchase. We accept eligible return requests within 30 days of the date you receive your order.

To be eligible for a return:

  • The return request must be submitted within 30 days of delivery.

  • The product must be unused and in its original condition.

  • The product should be returned with its original packaging, accessories, tags, and other included items where applicable.

  • Products that have been used, damaged, altered, washed, or otherwise handled beyond what is reasonably necessary to inspect the product may not be accepted.

  • Certain products may not be eligible for return for hygiene, safety, customization, or other legitimate reasons.

How to Request a Return

To request a return, contact us at info@shopwithcart.com or +91 70786 27316 with:

  • Your order number

  • Your name

  • The product you wish to return

  • The reason for the return

  • Photographs or videos of the product, if applicable

Our team will review your request and provide return instructions if the request is approved.

Do not send a product back before receiving return instructions from Shop With Cart.

2. No Refund Policy

Shop With Cart does not provide monetary refunds for returned products.

Once a return is approved and the product is received and inspected, we may, at our discretion, provide an exchange, replacement, store credit, or another appropriate resolution where applicable.

The original shipping or delivery charges are generally non-refundable.

If a product arrives damaged, defective, incorrect, or materially different from what was ordered, please contact us as soon as possible after delivery. We may request photographs or videos to verify the issue and determine an appropriate resolution.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us promptly at info@shopwithcart.com.

Please include your order number and clear photographs or videos showing the issue.

After reviewing the information, Shop With Cart may offer a replacement, exchange, store credit, or another appropriate solution.

4. Return Shipping

Unless otherwise agreed by Shop With Cart, the customer may be responsible for the cost of returning an item.

Where an item is confirmed to have been damaged, defective, or incorrectly supplied by us, Shop With Cart may provide an appropriate return-shipping solution at our discretion.

5. Exchanges and Replacements

Where an exchange or replacement is approved, availability will depend on stock and supplier availability.

If the requested item is unavailable, Shop With Cart may offer an alternative product or store credit instead.

6. Order Cancellation

Orders are processed as quickly as possible. If you wish to cancel an order, contact us immediately after placing the order.

A cancellation request may not be possible once the order has been processed, shipped, or handed to the delivery carrier.

7. Delivery

Delivery times may vary depending on the product, supplier, destination, customs procedures, and shipping carrier.

As Shop With Cart operates using a dropshipping model, products may be shipped directly from third-party suppliers or fulfillment partners.

Delivery delays caused by shipping carriers, customs, weather, public holidays, or circumstances outside our reasonable control may occur.

8. Customs and Import Charges

Customers may be responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country or authorities, where applicable.

Such charges are separate from the product price unless expressly stated otherwise at checkout.

9. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, and other information displayed on our website are accurate.

However, minor differences may occur due to manufacturer updates, screen settings, lighting, photography, packaging changes, or supplier variations.

10. Privacy Policy

Shop With Cart respects your privacy.

We may collect information necessary to process orders, provide customer support, deliver products, communicate with customers, and improve our services.

We may share necessary order information with payment processors, shipping companies, fulfillment partners, suppliers, and other service providers involved in completing your order.

We do not require customers to provide information that is not reasonably necessary for operating the store and fulfilling orders.

11. Terms of Service

By using the Shop With Cart website or placing an order, you agree to follow our store policies and provide accurate information required to process your order.

We reserve the right to refuse or cancel orders where there is a legitimate reason, including suspected fraud, inaccurate information, product availability issues, pricing errors, or circumstances beyond our reasonable control.

12. Policy Changes

Shop With Cart may update these policies from time to time to reflect changes to our services, operations, or applicable requirements.

The latest version published on our website will apply to orders placed after the updated policy becomes effective.

13. Contact Us

For questions about returns, exchanges, orders, or these policies, please contact:

Shop With Cart
Owner: Rakib Khan
Email: info@shopwithcart.com
Phone: +91 70786 27316