Shipping policy

Shipping Policy

Effective Date: October 1, 2026

At Shop With Cart, we aim to process and deliver your orders as efficiently as possible. We use third-party suppliers, fulfillment partners, and shipping carriers to deliver products to our customers.

1. Shipping Methods

We currently offer the following shipping methods:

Air Shipment

Estimated delivery time: 3 days

Air shipments are generally used for faster delivery and may be available for selected products and destinations.

Surface Shipment

Estimated delivery time: 5–7 days

Surface shipments are generally used for standard delivery and may be available depending on the product, destination, and fulfillment location.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, and other circumstances outside our control.

2. Order Processing

Orders are processed after successful payment and confirmation.

Processing time may vary depending on product availability and supplier processing times. Shipping transit time begins once the order has been handed over to the shipping carrier.

3. Delivery Times

The estimated shipping times are:

  • Air Shipment: Approximately 3 days

  • Surface Shipment: Approximately 5–7 days

These are estimated transit times and are not guaranteed delivery dates.

Unexpected delays may occur because of customs, weather, public holidays, carrier disruptions, incorrect delivery information, or other circumstances beyond our reasonable control.

4. Shipping Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • Building or villa number

  • Street name

  • Area

  • City

  • Emirate

  • Postal information where applicable

  • Valid phone number

Shop With Cart is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Tracking updates may take some time to appear after the shipment has been handed over to the carrier.

6. Delivery Attempts

The shipping carrier may make delivery attempts using the contact information provided with the order.

If a customer is unavailable or cannot be contacted, the carrier may reschedule delivery, hold the package, or return it to the sender depending on the carrier's procedures.

Additional delivery charges may apply where a shipment must be re-sent because of incorrect information or circumstances caused by the customer.

7. Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact us at:

Email: info@shopwithcart.com
Phone: +91 70786 27316

We will work with the relevant shipping or fulfillment partner to investigate the shipment.

Delivery delays caused by circumstances outside our reasonable control do not automatically qualify for a refund.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package and product and contact us as soon as possible.

We may request photographs, videos, order details, and other information to investigate the issue and determine an appropriate resolution.

9. Customs and Additional Charges

Depending on the destination and applicable regulations, shipments may be subject to customs duties, taxes, clearance charges, or other fees.

Where applicable, such charges may be the responsibility of the customer unless otherwise stated at checkout.

10. Changes to Shipping Method

Shop With Cart may change the shipping method where necessary to fulfill an order, subject to availability and operational requirements.

If a different shipping method materially affects the delivery arrangement, we may contact the customer where appropriate.

11. Contact Us

For questions about shipping, delivery, or tracking, please contact:

Shop With Cart
Owner: Rakib Khan
Email: info@shopwithcart.com
Phone: +91 70786 27316